Help Desk: (314) 403-1225
Phone: (314) 403-1230
Fax: (314) 394-1370
Email: info@fwslash.com

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MITEL VOIP Services and Support

Forward Slash Technology provides VOIP, or Voice Over Internet Protocol, services to their clients through our partner network with Mitel. Mitel provides solutions that support the free flow of communication, regardless of a company's location or infrastructure. As a Mitel partner, we help your company use communication tools in the most simplistic, cost effective manner. By utilizing your existing data connection, we enable our customers to transmit all communication over their network. Many businesses are using VOIP services in place of traditional phone systems because it can offer a significant cost savings and it allows businesses to take advantage of a number of special features. Because there are a number of different features that can be included in VOIP services, businesses must consider their individual company needs before determining which VOIP service is best for them.

Forward Slash Technology offersMitel VOIP consulting services to help businesses select Unified Communications that fit their needs. We also offer support for new and existing VOIP customers such as system installation, monitoring or maintenance services. The strength of our Mitel partnership helps our customers stay ahead of the curve. To learn more about our IP Telephony services and to determine if using a Mitel network is best for your business, contact our St. Louis IT company.

Our Mitel Services

At Forward Slash Technology, we offer consultation, installation, and support services for businesses that are switching to new VOIP phone systems or are using existing VOIP systems.

With our VOIP services, we can offer quick and effective help when:

  • You have exceeded your VOIP call capacity
  • You need to increase your VOIP services to handle an increased call capacity
  • Your office is moving locations and you need to relocate an existing VOIP network
  • You are opening a new office and want to install a VOIP network
  • Your existing phone system is becoming technically obsolete
  • You need additional VOIP functionality

IP Telephony Consulting

With our VOIP consulting services, we can connect businesses with the right Carrier Service Providers to meet their needs. If you are interested in signing up for VOIP services, but do not know exactly what services will meet your businesses needs, we can help. Our VOIP consulting services will help you by reviewing and determining your specific VOIP service requirements. Therefore, with help from Forward Slash Technology, you can easily determine and buy the right VOIP solution for your business' needs.

IP Telephony Setup & Installation

In addition to helping businesses locate the best Mitel IP Telephony service provider and determine the right VOIP services for their needs, we also sell VOIP systems directly to businesses and offer VOIP system installation services. We can setup new VOIP phone systems for businesses and companies with offices across the country. If you are moving to a new office or want to purchase and set up a new VOIP phone system for your office, contact us to learn about Mitel VOIP systems and to schedule your VOIP phone system installation. With our VOIP phone system installation services, we can install or set up a VOIP system from any provider.

Mitel IP Telephony Phone System Support

As a leading IT company with experience working with VOIP phone systems, we also offer support services for businesses that have existing VOIP systems. Our IP Telephony support services include everything you need to set up or properly maintain your virtualized service. Whether you have 10 or 1000 employees, we can install, troubleshoot, and monitor your VOIP network to ensure optimal service and resolve issues as they occur. We can also provide online support in which we remotely logon to your VOIP system in order to locate and fix problems and ensure a high quality working phone system.

In addition to helping businesses select and locate the best VOIP services, we also offer support services for businesses that choose to use VOIP services. Our VOIP support services include everything you need to set up and maintain your VOIP service. Whether you have 10 or 1000 employees, we can install, troubleshoot, and monitor your VOIP network to ensure optimal service and resolve issues. We can provide online support in which we remotely logon to your VOIP system in order to locate and fix problems and ensure a high quality working phone system.

Benefits of using VOIP for Businesses

For many medium to small businesses, your company phone system is a powerful communication tool and central to business operations including connecting with customers, suppliers, and partners. Therefore, it is important to carefully consider your needs for your phone system. Many businesses will find that a VOIP network is the best choice over traditional phone service. Often using VOIP systems can allow you and your employees to communicate with customers and suppliers while providing significant cost savings.

Benefits that businesses see when using VOIP systems include:

  • Significant savings in phone expenses
  • Phone service on the go as you can take your phone home or to another office or have calls forwarded to your cell phone
  • Access to all of the features you expect including voicemail, caller ID, call conferencing, call forwarding, call queuing, and follow-me
  • The ability to make phone calls directly from a computer
  • The option to have voicemails delivered to your inbox for added flexibility and mobility

To learn more about the advantages of using a VOIP system or to find out how our VOIP consultation and support services can help your business, please contact our IT company.

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